For anyone who recently attended STAR East and saw my presentation, thank you for attending, and for reading my blog. Some of you have viewed the slides on the proceedings CD and noticed that it’s not really like what I presented. I tend to change quite a bit of material between the date the slides are due and the actual presentation (In fact, I added a new slide about an hour before the conference).
Here are the slides I presented last week. Stop Guessing How Customers Use Your Software
And here is the video I showed about what happens with Windows error reports.